Your Questions, Answered
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Your Questions, Answered *
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In the gentlest voice possible, absolutely not. Every item is printed just for you, which means it is born into this world with your name on its tiny metaphorical birth certificate. Since each product is made to order we do not accept returns or exchanges.
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If your package shows up looking like it lost a knife fight with a mail truck please contact us within three days. Send your order number and clear photos of the issue. We will replace damaged or incorrect items at no extra cost once verified.
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Most items begin printing within two to five business days. After that your product travels through the postal universe where delivery times vary by location. You will receive tracking information as soon as it is available.
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Orders go into production as quickly as possible so cancellations are rarely an option. Once printing starts we cannot cancel. If you need help reach out right away and we will check the status for you.
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Send us a message immediately. If your item has not entered production we can update the address. Once it moves into printing or ships we cannot make changes.
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Because our print partners operate from different magical zones of creation. If you order multiple items they may come from different fulfillment centers and arrive in separate packages.
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Check with neighbors family members your mailbox cluster or the shadow realm where packages occasionally hide. If nothing turns up contact your local post office with the tracking number. We cannot replace orders marked delivered but we can help you investigate.
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Treat it like your favorite morally questionable book boyfriend. Gentle cycle. Cold water. No bleach. Tumble low or air dry for longest life.
